Frequently Asked Questions
How do I purchase Bitcoin from your machine?
Walk up to the Bitbox machine closest to your location and click the buy Bitcoin button. Then click whichever range of Bitcoin you would like to purchase. Enter your phone number once prompted and then enter the code sent to your phone. Scan the QR code associated with your Cryptocurrency wallet and enter your cash. Finally, receive your receipt. You should never send Cryptocurrency to anyone you do not know.
Are Bitbox Bitcoin machines Safe?
There is no need to worry about your privacy or security with Bitcoin ATMs. You need a digital wallet to conduct a transaction, and there are safety protocols in place. To complete a transaction, you must verify your identity
Are Bitbox Bitcoin machines reliable?
We guarantee all of our customers get the Bitcoin that they purchased sent to the wallet they input. Due to the nature of the industry this does not happen instantaneously, but Bitcoin is always delivered once it passes through the Blockchain.
What if I need help with a transaction at a Btibox Bitcoin machine?
Please visit our website at Bitboxatm.com or watch our Youtube video on how to use a Bitbox ATM
What if I do not already have a Cryptocurrency wallet?
Download a wallet app (there are plenty to choose from in all of the app stores). Then create your account - please use your real identification for compliance purposes. Be sure to write down your private key if provided. Transfer crypto to your wallet.